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Remote Management

The growth of Internet business to business usage in today’s global market, along with the need to transform legacy systems to new technology systems, is contributing to the growing complexity of system management.

This drives the need for reliable and efficient remote systems management services. Selecting and implementing the best management tools presents only an initial challenge. Companies must customize these tools to suite their unique network environment, integrate them with the existing tools and operational procedures, all while performing critical day-to-day operations.

The remote systems management services help businesses constantly monitor and maintain the desired level of the performance of the systems, make the systems highly available with minimum to no down time, provide with regular monthly reports etc.

Highlights of the Service

Reducing/controlling the cost of network support
Automating system administration processes
Leveraging system resources and personnel
Proactively managing your system resources
Dramatically reducing the amount of time it takes to determine the root cause of a failure by providing
         device and subsystem status in the context of other related devices
Provide administrators with real-time status information on any polled device
Provide rapid problem isolation and determination and support long-term planning by identifying
         and reporting patterns of activity and trends
Establish predefined parameters to alert the system administrator's) of any unusual system activities
Improving user response time, traffic patterns and prevent loss of mission-critical resources
Safeguarding and protecting the enterprise from malicious or accidental introduction of viruses
Ensuring optimal real-time system configuration and performance

Services Offered for Remote Management

Configuration Management - manage server OS configurations to ensure optimal operating
         system performance.
Incident Management – to administer and manage network devices to ensure they are always available.
         This may also include third party vendors and maintenance organizations.
Performance Management – to administer and manage your Network Traffic Routing, Filtering, and
         Queuing Management.
Security Management – to administer and manage your passwords and security policies.

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