ServiceNow
Today, organizations are going digital. At the same time, trends such as “Work From Home” and disjointed systems are increasing the service management challenges and have now become very complex to handle, affecting the agility and the efficiency of the organization. ServiceNow steps in here and simplifies operations with automated workflows and AI/ML backed solutions.
The i-Source team of IT management consultants has worked with numerous small and large enterprises. We can help you build and implement a ServiceNow foundation that will effectively meet your business needs, as your business grows. Our experience in ServiceNow deployments considerably reduces the application maintenance costs while increasing the efficiency of your workforce and systems.
The i-Source team of IT management consultants has worked with numerous small and large enterprises. We can help you build and implement a ServiceNow foundation that will effectively meet your business needs, as your business grows. Our experience in ServiceNow deployments considerably reduces the application maintenance costs while increasing the efficiency of your workforce and systems.
Our Services
i-Source offers consulting, implementation, and enhancement of the Now Platform. Our services include:
Consulting
We work with you to understand your technology landscape and digital requirements, based on which our team then builds an architecture suitable to your specific business.
Implementation
Leveraging experience and expertise, we help you implement, upgrade, optimize and build the
service platform across ServiceNow modules. This includes implementation of core stack IPC,
Service Catalog, CMDB, Knowledge Management and Service Portal.
Integration
With Service and System Integration, and by integrating ServiceNow with other applications, we build a rich ecosystem of data, systems, and actionable intelligence to enable a 360-degree view of your customer and employee service strategy.
Managed Services
We provide comprehensive support for the core platform or bespoke workflows and
applications, including Custom Application and Mobility, ensuring optimization and 24X7
availability. We also help with workflow optimization, change management, upgrades, and
security assessments.
Strategic Reporting
Along with IT service management, ServiceNow is a valuable tool for reporting and analytics. We help you set up and configure ServiceNow to track and analyze service data to give you valuable insights into the performance of your IT organization.
Our Services
i-Source offers consulting, implementation, and enhancement of the Now Platform. Our services include:
Consulting
We work with you to understand your technology landscape and digital requirements, based on which our team then builds an architecture suitable to your specific business.
Implementation
Leveraging experience and expertise, we help you implement, upgrade, optimize and build the
service platform across ServiceNow modules. This includes implementation of core stack IPC,
Service Catalog, CMDB, Knowledge Management and Service Portal.
Integration
With Service and System Integration, and by integrating ServiceNow with other applications, we build a rich ecosystem of data, systems, and actionable intelligence to enable a 360-degree view of your customer and employee service strategy.
Managed Services
We provide comprehensive support for the core platform or bespoke workflows and
applications, including Custom Application and Mobility, ensuring optimization and 24X7
availability. We also help with workflow optimization, change management, upgrades, and
security assessments.
Strategic Reporting
Along with IT service management, ServiceNow is a valuable tool for reporting and analytics. We help you set up and configure ServiceNow to track and analyze service data to give you valuable insights into the performance of your IT organization.
