i-Source Infosystems Pvt. Ltd.

Your Managed IT Partner

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Maintenance and support (AMS) can be challenging even in the best of organizations. As businesses grow, applications and products require professional support and maintenance that keeps pace with the growing demands. Outsourcing of managed services for application support and maintenance helps to more effectively focus on core business areas.

Our Offerings

Application Production Support

Application Maintenance and Enhancement Support

New Application Development Support

Benefits of outsourcing Applications Maintenance and Support (AMS)

Centralized managing of the portfolio under all levels of Applications Maintenance and Support (AMS) to us allows our clients to focus on their own business with the surety and security that these service will always improve while making efficient use of resources. The key benefits are :

Why i-Source

Organizations have to continue providing maintenance and support to existing applications in spite of challenges such as changing business practices, constant upgrades in technologies, revised user priorities, depleted budgets and staff attrition.

Our aim is to provide Operations continuity, innovation , ongoing improvement and exceptional business services necessary for a constantly changing world . This makes us a reliable partners who can take on the challenge of providing ongoing maintenance and support.

Technology Areas

SalesForce and other CRM solutions

Our services include:

  • Salesforce Integration, Customization
  • Salesforce.com customization
  • Cloud Implementation
  • Migration and Re-engineering
  • Maintenance and Support
  • Force.com custom development
  • Cloud based CMS development using site.com
  • Enterprise mobile apps with Salesforce Platform Mobile Services
  • Mobile CRM

Biztalk server and service oriented solutions

Our services include:

  • Enterprise Application Integration
  • Development of custom port and adapters
  • Cloud Implementation
  • Development of schemas , Orchestrations, custom mappings, information exchange and collaboration between systems
  • Migration Services, Monitoring and Support
  • Upgrade to trending version of BizTalk
  • Design business rules and automating business processes

SiteCore and other CMS solutions

Our services include:

  • First-time Implementations
  • Digital Marketing System
  • Content Migrations
  • System Integrations
  • SiteCore Print Experience Manager (PXM)


Our services include:

  • Designing and branding SharePoint sites and templates
  • Work flow integration and InfoPath form designs
  • Active Directory integration
  • Component development in ASP.net
  • Implementation and deployment of SharePoint sites
  • SharePoint application integration
  • Site definitions and portal area definitions
  • Migration and Re-engineering, Maintenance and Support
  • Configuration, setting, customisation and branding of Office 365 site

IBM Cognos (BI)

Our services include:

  • Designing and branding SharePoint sites and templates
  • Strategic data warehouse planning and design
  • Data ETL on all platforms
  • Server tuning and support
  • IBM Cognos BI, support, report development and maintenance
  • 24/7 technical support will be made available shortly
  • Business user training and mentoring
  • Web development for Business Intelligence and performance management systems

IBM BPM (Business Process Management)

IBM BPM is a full-featured, consumable business process management platform. It is specifically designed to enable process owners and business users to engage directly in the improvement of their business processes.

At i-Source, we help our clients to automate their business processes using our IBM BPM development and support services.

Our services include:

  • BPM Strategy & Analysis of business process automation : Comprehensive analysis is done to discover and identify the processes and workflows that can be created , atomized and optimized. A clear strategy is developed for the business to meet business requirements and improve performance.
  • Design and Implementation : BPM roadmap is laid with definition of the process design involving workflows . These include human-to-human, system-to-system, or human-to-system interactions,
  • Installation, Configuration and Customization services
  • Ongoing Application Maintenance & Support
  • Technical and Functional testing and training
  • BPM Consulting : Modelling, Monitoring, Optimization and enhancement of new or existing BPM implementations

Mobile Applications Services

  • Mobile App development iOS and Android -App Integration with Third Party applications
  • .NET & J2ME Framework
  • Application Porting and Localization
  • Synchronization with Enterprise Database , integration using XML / Replication