Managing complex IT environments with AIOps
AIOps brings intelligence and automation to the management of complex IT environments. The technology approach is helping IT teams plan better, manage more effectively, and understand more about what goes on within their IT environments so that they can ensure application performance at the desired levels. There is now the intriguing possibility of extending that solution even further by layering the power of generative AI onto AIOps. IT management platforms and AIOps solutions are launching solutions that are essentially democratizing the complex processes associated with IT management. With generative AI, it becomes easier to create the commands and scripts that are needed to automate complex IT processes. Even beyond that, the enhanced ability of these solutions to apply analytics on unstructured data is helping enable automation at previously unimagined levels. These solutions promise the ability to find and fix several IT issues with the power of AI. They claim that even when issues get escalated to humans, they will come up with suggestions and tools that make them easier to fix. These solutions will learn as they go, so they will keep getting better. The outcome will be easier management of complex IT environments and faster and more responsive applications that enable better employee performance and deliver better business outcomes. AI-powered IT seems to have a very attractive value proposition.