Infrastructure Management

i-Source provides end-to-end infrastructure design, implementation and management services to align the IT environments with business requirements while adopting best practices and proven solutions. We ensure end-to-end performance, availability and visibility of business services, applications and infrastructure resulting in lower operational expenses, higher up-time, and improved health of business services.

// i-CARE

i-Source i-CARE Platform

Success of Digital Transformation initiatives is largely dependent on the robustness and flexibility of the digital infrastructure. We align customers’ key business drivers with IT Infrastructure solutions to maximize business benefits. We leverage our deep experience and expertise in Infrastructure Management to drive innovation to achieve organizational goals.

i-CARE Services:

  • System Integration
  • Design & Implementation
  • Managed Services

Our Services

System Integration

  • Unify IT landscape, streamline Business Processes for increased efficiency
  • Achieve unified view of operations, reduce manual data entry, improve data quality
  • Streamline workflows to reduce time & effort
  • Improve communication & collaboration between departments
  • Acquire a comprehensive view of customer interactions and needs to deliver more personalized experiences

Design and Implementation

i-Source specializes in comprehensive IT infrastructure & datacenter design and Implementation, tailored to meet the unique needs of businesses. We leverage industry-leading technologies and best practices to create scalable, secure, and future-ready IT environments that empower businesses to thrive in the digital age. 

Managed Services

i-Source’s proactive management of enterprise infrastructure ensures zero down time to steer the intricacies of scaled operations. Our top-notch managed infrastructure services help customers achieve smarter business outcomes.

The scope of our services includes:

  • Workplace Management
  • Datacenter Management
  • Service Desk Management
  • Cloud Management

Workplace Management

  • Meet Asset Lifecycle Management needs of the extended enterprise - On-Premises to Work-From-Home to Cloud
  • Support assets across the Digital Infrastructure landscape - Computing / Mobile / Edge Devices, Servers, Applications & Databases
  • Maintain, Manage & Modernize the IT estate
  • Leverage 24X7 Centralized Command Center supported by ITIL frameworks

Datacenter Management

Effective data center management takes off with a comprehensive analysis of the existing systems & facilities. We design, engineer, manage and optimize your complex data center infrastructure.

Service desk management

Embracing i-Source’s service desk best practices helps manage costs and deliver excellent service experience.  An i-Source designed and managed service desk will enhance user satisfaction, reduce downtime, improve productivity, and save the enterprise time and money.

Cloud Management

  • Integrate cloud infrastructure with legacy IT estate
  • Introduce automation for improved productivity
  • Develop unified view for management efficiency
  • Ensure high operational efficiency, achieve effective resource utilization
  • Meet targeted metrics of performance & scalability