Salesforce Managed Services

At i-Source, we help our clients get the most value out of the Salesforce platform. We customize Salesforce specifically to your business, with a key focus on user adoption, performance, and ROI. i-Source offers a comprehensive range of services. Our Salesforce Managed Services include administration and configuration, data management, support and issue resolution, enhancements and custom development, release management, reporting and analytics, security and compliance, strategic consulting, roadmap guidance, tailored services, advanced analytics, cost optimization, and data migration.

Salesforce customers can choose Conga to automate business processes with efficiency and ease. i-Source can help you optimize key touchpoints throughout all phases of the revenue cycle—from proposals to contract management to renewals—for a seamless end-to-end user experience.

Our Services

Consulting
Consulting
- Define Business Objectives
- Business Process Reviews
- Product-Fitment Assessment
- Process Optimization
- User Adoption Strategy
- Implementation Roadmap    Development
Development
Development
- Functional Design
- Business Process Optimization
- Custom application development
- UI Reports and Dashboards
- Usability Tune-Up
- Administration and Release    Management
Implementation
Implementation
- Platform implementation
- Data analysis, cleansing and    migration
- Legacy migration
- Functional testing
- CPQ Implementations
Integrations
Integrations
- Integration Design and Development
- Integration Deployment
- Integration with other Cloud systems
- Integration with on-premise systems
Managed Services
Managed Services
- Optimize, maintain, and
   extend current instances
- 24/7 global support
- Product upgrades
- Health checks
- Solution enhancements

Our Services

Consulting
Consulting
- Define Business Objectives
- Business Process Reviews
- Product-Fitment Assessment
- Process Optimization
- User Adoption Strategy
- Implementation Roadmap    Development
Development
Development
- Functional Design
- Business Process Optimization
- Custom application development
- UI Reports and Dashboards
- Usability Tune-Up
- Administration and Release    Management
Implementation
Implementation
- Platform implementation
- Data analysis, cleansing and    migration
- Legacy migration
- Functional testing
- CPQ Implementations
Integrations
Integrations
- Integration Design and Development
- Integration Deployment
- Integration with Other Cloud Systems
- Integration with On-premise Systems
Managed Services
Managed Services
- Optimize, maintain, and
   extend current instances
- 24/7 Global support
- Product Upgrade
- Health checks
- Solution enhancements

Veeva CRM

Veeva CRM is a widely used CRM solution, preferred by field teams to drive intelligent engagement. Veeva is built on Salesforce technology, and they share some features and functionalities including user interface, integration with other applications, and data security. Our Veeva Services span three consultancy areas – Advisory, Implementation Support & Administration.

Conga CLM

i-Source works with Conga in the contract management space to deliver a full range of services. Our portfolio covers:

Hybrid Delivery Model

  • Local offices and onsite teams in the United States to ensure close collaboration and communication with clients
  • Offshore offices in India to leverage the talent and cost-effectiveness of remote teams
  • ITIL-based, 24/7 support delivered remotely

Why i-Source

  • Proven experience from multiple client projects, across industry verticals
  • Certifications across a variety of processes and products
  • Guided by industry best practices
  • Expert-led discovery and advisory process
  • A 'one-stop' consulting partner

Hybrid Delivery Model

  • Local offices and onsite teams in the United States to ensure close collaboration and communication with clients
  • Offshore offices in India to leverage the talent and cost-effectiveness of remote teams
  • ITIL-based, 24/7 support delivered remotely

Why i-Source

  • Proven experience from multiple client projects, across industry verticals
  • Certifications across a variety of processes and products
  • Guided by industry best practices
  • Expert-led discovery and advisory process
  • A 'one-stop' consulting partner

Hybrid Delivery Model

  • Local offices and onsite teams in the United States to ensure close collaboration and communication with clients
  • Offshore offices in India to leverage the talent and cost-effectiveness of remote teams
  • ITIL-based, 24/7 support delivered remotely

Why i-Source

  • Proven experience from multiple client projects, across industry verticals
  • Certifications across a variety of processes and products
  • Guided by industry best practices
  • Expert-led discovery and advisory process
  • A 'one-stop' consulting partner