//Renewable Energy

Customer Challenge

The Client had partnered with EPC contractors to conduct project operations. EPC’s and third-party contractors avoided or missed scheduled field visits for maintenance and monitoring activities due to an unmonitored environment. The Client had opted to deploy biometric and asset management software to track scheduled visits and activities. However, contractors tweaked the system and sometimes even sent proxies to the field to conduct activities. The Operations team misused the company vehicle under the name of site visits.
All the above resulted in FTAs, failure in fulfillment of SLAs, and undue expenses.
This project was crucial for the Client as mismanagement of visits imposed heavy costs due to maintenance violations which barred warranties of solar plant equipment. Also, the deadlines were tight as new investors wanted to see the capabilities and efficiency of Client’s operations.

i-Source Solution

To address the operational challenge, it was essential to track the movement of vehicles transporting the staff concerned. Maintenance and Inspection personnel needed to be tracked for location, adherence to the route specified and the task to be completed.
i-Source evaluated and selected appropriate geofencing solutions that could integrate with the asset management solution, then integrated a Mobile App for Geofencing and Tracking with a cloud solution.

Technologies deployed

Business Value Delivered