Peoplesoft HCM and FSCM Implementation & Support

//Pharmaceutical

Customer Challenge

The client’s manufacturing facility produced various pharmaceutical products using manual data entry procedures and legacy tools and faced serious issues with data collaboration, redundancy, and incorrect statistics.

To overcome these issues, there was a desperate need for:

  • Digitalization and automation of manual processes
  • Standardization of complex business processes across departments & countries
  • Maintaining audit trails and historical data
  • Timely and accurate reports
  • Tracking status of products under manufacture
  • Ensuring data redundancy, reliability, and security
  • Centralized storage and retrieval of documents

i-Source Solution

  • Web Applications: Web applications were implemented following SDLC with AGILE model, by capturing detailed User Requirement Specifications and understanding processes followed by Manufacturing units and various departments, using IBM BPM & ServiceNow.
  • Master Database: Updatable Master Database created with defined terminologies based on analysis of processes.
  • Departmental Connectivity: Web applications were designed to interconnect various departments to share information, track status, and conduct planning, computations, and corrections.
  • Alerts and Auto mailers: Timely auto-mailers containing reports sent to users and management to track status and performance.
  • Real-time and Accurate Reporting: Computations with real-time and accurate reporting with tables and graphics implemented to track performance and make corrections, in a reader-friendly format.
  • Authenticity: Web applications user authenticated to organizational policy
  • Data Redundancy and Reliability: Interconnected web applications implemented to maintain data redundancy & reliability and prevent corruption.
  • Data Security: Data stored via implemented web applications is authentic and secured with a high level of encryption.

Business Value Delivered

  • Use of standard workflow frameworks and implementations: Improvement in the efficiency and reliability of the system.
  • Standardization of processes across the world: Uniformity and improved client satisfaction.
  • Ease of modifying processes.
  • Accurate cost estimation and savings.
  • Enhanced departmental productivity.
  • Efficient inter-departmental collaboration.
  • Optimized supply chain.
  • Strict regulatory compliance.