Robotic Process Automation

//Healthcare

Customer Challenge

The entire process of reaching documents like invoices, bills, vouchers, and meta-data on the internet was manual. Disparate business processes within and across client businesses were creating issues such as data redundancy across multiple tools and inconsistent data capture from various sources. The manual process was error-prone and person-dependent – resulting in inconsistencies, incorrect data/reporting, and losses.
It required niche skills to address these challenges. i-Source was chosen to analyze the problem and provide a practical solution.

i-Source Solution

  • Due diligence of the complete implementation and suggested enhancements/optimizations/standardization through Business Process Re-engineering
  • Need-centric customization and integration of KOFAX modules
  • Identified Interface points and integrated KOFAX with other enterprise software.
  • Data cleansing, mapping, de-duping, conversion
  • Automation of non-value-add (NVA) process steps and application modernization for efficiency improvement.
  • Quick Data Analytic report as a Dashboard for executive consumption

Tools and Technologies

  • KOFAX KAPOW (RPA)
  • KOFAX TotalAgility
  • KOFAX Integration

Business Value Delivered

  • Reduced resource costs by 30%+
  • The end-to-end OCR and integration process is automated without any manual intervention.
  • Improved data consistency, visibility & reliability
  • Reduced pain areas to significantly improve operator satisfaction and increased accuracy.
  • Increased the throughput of the invoicing and billing process by @ 20%.